Can Not Install Flash Player 7 When Installing QuickBooks

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The following error occurs when installing QuickBooks:

"Cannot install 'Flash Player 7' from '[CD Drive Letter]:\ThirdParty\Flash7\install_flash_player_7.msi'. Please go to http://www.macromedia.com/software/flashplayer to download and install "Flash Player 7", and then run the QuickBooks installation program again.[Error:1603]"

To verify that the latest version of Adobe Flash Player is installed

1. In Microsoft Windows, click the Start button and then select Control Panel.
   
   Note: Depending on your Windows configuration, you may need to select Settings > Control Panel.
2. Double-click the Add or Remove Programs icon to open the Add or Remove Programs window.
3. If Flash Player 7 or later appears in the list of programs, then it is currently installed on your computer.

If a correct version of Flash Player is not installed on your computer and the error occurs, follow the steps below:
Note: The Flash Player 7.0 install file install_flash_player_7.msi is located on the QuickBooks 2005 CD at location \ThirdParty\Flash7, or available through download at the location provided below.

1. Go to the Flash Player download site.
2. Follow the instructions to download Adobe Flash Player.
3. After installing the Flash Player, try to install QuickBooks again.
4. If you still cannot install QuickBooks, proceed to the next section.

If you have Adobe Flash Player 7 or later installed on your computer, or if the previous steps did not resolve the issue, follow the steps below:

1. Insert the QuickBooks installation CD (if you downloaded the QuickBooks installation files please see the alternative steps given below).
2. Close any installation screen that displays automatically.
3. Click the Start button and select My Computer, or right-click the Start button and select Explore.
4. Browse to find and open the contents of the CD drive.
5. Open the QBooks folder on the CD and double-click the QuickBooks.msi file. This will install QuickBooks without checking the version of Flash Player.

Note: If you do not see the .msi file extension, your Explorer window is probably configured to Hide extensions for known file types. You can still select the QuickBooks.msi file because it is the only file in the QBooks folder named "QuickBooks," and you will also see Windows Installer Package in the Type column next to the QuickBooks file name.

Alternative steps for Downloaded versions of QuickBooks:

1. Go to Start>Run
2. Type "%temp%" (without the quotes) into the run line
3. Locate the Pro or Premier folder in the Temp folder, open the QBooks folder, and then double-click the QuickBooks.msi file. This will install QuickBooks without checking the version of Flash.

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To resolve the issue, "There was a problem installing Flash Player":

Important: These troubleshooting steps may help resolve your issue. They focus on the Windows operating system, which is not an Intuit product. Intuit recommends if you are not comfortable doing these steps on your own, you can find expert assistance by consulting your computer's manufacturer or a Windows expert. If the difficulty persists after performing these steps, contact your computer's manufacturer, Adobe support or Microsoft.

1. Verify that Adobe (or Macromedia) Flash Player is installed:
   • Click the Windows Start button and choose Control Panel.
     • Microsoft Windows Vista: Click Programs and then Programs and Features.
     • Microsoft Windows XP: Double-click Add or Remove Programs.
   • Scan the list and check if either the Adobe Flash Player 8 or 9 or the Macromedia Flash Player 8 is installed.
   • If either is listed, skip to step 3.
2. If Adobe Flash Player 8 or 9 isn't listed, install Adobe Flash Player 9:
   • Refer to Adobe's website ( http://kb.adobe.com/selfservice/view...4266&sliceId=2) for a list of Flash Player versions available for download.
   • Click Flash Player 9 to download to the Desktop and click Save.
   • Click the Save in drop-down arrow and then click Desktop.
   • Click the Create New Folder icon and name the folder Flash 9.
   • Double-click the Flash 9 folder and click Save.
   • Click Open Folder and double-click the fp9_archive.zip file.
   • Click Extract and double-click the Flash 9 folder created in step 2d.
   • Click Extract and close the WinZip or Extraction Wizard window after the extraction is complete.
   • From the Desktop double-click Flash fp9_archive folder and double-click 9r124.
   • Double-click flashplayer9r124_winax.exe to install.
3. Use the quickbooks.msi installer to install QuickBooks:
   • Insert the QuickBooks CD into the CD drive.
     Note: For Downloaded programs the QuickBooks.MSI file can be found by going to Start >Run >%temp%>quickbooks finanacial software>qbooks>quickbooks.msi
   • If the installation starts automatically, click Quit to exit the installation.
   • On the desktop, double-click the My Computer icon (or click the Start button and choose My Computer).
   • Right-click the CD drive and select Explore.
   • Browse to the QBooks folder on the CD.
   • Double-click the QuickBooks.msi icon and follow the onscreen instructions to install QuickBooks as you normally would .

QuickBooks 2005 only: Cannot install Flash Player 7
Refer to Error 1603: Cannot install Flash Player 7.
Unknown Error 1603
If you are not sure what Error 1603 you received, refer to Error 1603 for a list of Error 1603 error messages.
Microsoft error messages:
Note: The following errors are Microsoft .NET issues. They are not caused by QuickBooks. The .NET Framework is an integral part of Windows operating systems and QuickBooks relies on the stability of operating system components. To the extent there are problems with .NET or any other system component, we do our best to troubleshoot the issue, but it may be outside of our control.

1. If you receive the Windows Installer error: Error 1603: "The update installer has encountered an internal error" and/or "Unable to Apply Patch" when installing QuickBooks product update, refer to Error 1603: "The update installer has encountered an internal error" and/or "Unable to Apply Patch" when installing QuickBooks product update.
2. If you receive the Error 1603: "There was a problem installing Microsoft .NET Framework 1.1 Service Pack 1" while installing QuickBooks, refer to Error 1603 when installing QuickBooks.
3. If you receive a Microsoft Windows Installer 3.1 error message, refer to Microsoft Support KB 893803 (http://support.microsoft.com/kb/893803) knowledge base article.
4. If you receive Error: 1603 when installing Microsoft .Net Framework 2.0, refer to Microsoft Support KB 923100 (http://support.microsoft.com/kb/923100/en-us) knowledge base article.